First Element creates newsletters for a number of products of First Element. If you have given permission for sending a newsletter, it will be sent to you when it appears. We save your e-mail address and possibly your name, surname and organization. You can always unsubscribe by clicking on the unsubscribe link below an email or by sending an email to First Element, with the title “Unsubscribe Newsletter” to email@example.com.
First Element offers applications, which can be used free of charge or for a fee. A number of these applications, including IBI, work only by using an username and activation code. This data can be obtained through the website or the application itself. While activating the application, your unique device ID and IP address are stored by First Element. This data is used to track that your account is used on only one device. If you look up an address in the application or you sort a list of addresses, we store the activity but not the data. So, we only store that something is happening, not what the user enters. In this way, we can ensure that our services are not misused. Address and location details are never stored.
To search for an address or to sort a list of addresses, use the services of HERE ™. The address details entered by you are then transferred so that they can be converted into a map location. To sort a list of addresses, the location of the device is requested and transmitted, because it is necessary for determining the optimal route. Both First Element and HERE ™ do not store this data and are therefore only used for the function that is invoked at that time.
IBI offers the possibility to scan an address and convert it to an address. This requires the use of the camera and temporary storage on the device. Immediately after converting an image to an address, the image is deleted from the memory. Entered addresses are only stored on the device itself. The user can delete this list himself by choosing the ‘Empty list’ option from the menu. Deleting the app will also delete all stored data on the device from the app. If the user later decides to download and install the app again, it will first have to be activated again.
First Element does not store information about contacts, apps or phone numbers on the device. Before installing the app, or using a specific part (differs per platform), you will receive the rights that the application requires.
Use of personal data by third parties
First Element does not allow the use of personal data by third parties (for commercial, charitable or ideal purposes). First Element takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not secure or there are indications of abuse, please contact us at firstname.lastname@example.org.
A subscription is required for the use of IBI. When you start the application, you can use the app as a test version for a week by filling in your email address. Then you can purchase a subscription with a maturity of one month or a year via the webshop (for Android users) or via an in-app purchase. Both the monthly and annual subscription is automatically renewed. You can cancel the subscription up to 24 hours before the end of the current term. You can only change the subscription via the settings of your device. Look for instructions at: https://support.apple.com/en-us/HT202039#iOS. It is not possible to cancel the current term. If the payment of the subscription expires via your iTunes Account, it must first be confirmed at the time of purchase.
How long are personal data stored?
First Element does not store personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We use retention periods for the following (categories) of personal data: email address, first and last name, address details and company details. These are kept until the person has unsubscribed for the newsletters.
First Element, Scheepmakerij 11, 2628AA Delft, the Netherlands or send an email to email@example.com.
Delft, 4 May 2018