We do our best to make IBI as user-friendly as possible, but there is always the possibility you need our support for installing or using the app.

If there are technical problems with the app, first check the known problems page.

Do you need help installing and using the app? Then check out our Quickstart guide and IBI Manual, or check out our YouTube channel. Do you have another question? Please visit our FAQ page first.

Can’t figure it out? Then the IBI team is ready to assist you. Call or send a WhatsApp message to +31 6 420 74411 or send us an e-mail to info@ibi-app.com if you have any questions or comments. We would like to hear if we can help you.

Update History

Are you curious what new features or bugfixes have been added to IBI? You can find them on the update history page.

Get to know IBI

Are you new to IBI? You can install the app for free and use it as IBI Free. The limitation is that you cannot enter more than 15 addresses per route. You can calculate multiple routes per day with IBI Free. IBI calculates the fastest route along the addresses for the bicycle or car. You can navigate with your favorite navigation software.

Install the IBI app now and experience the convenience of delivery with IBI.
Check out the IBI Quickstart and IBI Manual to get started quickly.

IBI Go Transfer