Account and licence
Your IBI account keeps your lists, settings and licence. Log in with the same account on another phone and continue where you left off.
Create an account
- Open IBI and tap Create an account.
- Enter your email address and a password, and repeat the password under Verify Password.
- Tap Register. You start with IBI Free and IBI shows a short introduction.
By registering you agree to our privacy statement and terms of use.
Log in and out
- Enter your email address and password and tap Login.
- To log out: tap Settings and choose Sign Out.
You can be logged in on one phone at a time. Logging in on another phone logs you out on the first.
Change or reset your password
- Tap Settings in the bottom bar and choose Change Password.
- Enter your Current Password, your New Password, and the new password again under Verify Password. Tap OK.
Forgot your password? Tap I forgot my password on the login screen, enter your email address and tap Send. You will receive a link to set a new one.
Your licence
Open Menu and choose Subscription. At the top you see the plans with their features and price; at the bottom your current licence and Valid until date.
- Buy in the app: pick a plan and tap the price button. Payment goes through the App Store or Google Play.
- Bought on this website or in the webshop? Activate it as described below.
- New phone? Tap Restore purchase to get your App Store or Google Play subscription back.
Compare the plans on the pricing page.
Activate a licence from the website
After paying on this website or in the webshop you receive a username and a key by email.
- Open Menu and choose Subscription.
- Scroll down to Activate, or tap Restore purchase and choose Webshop.
- Enter the username from the email in the Email address field and the key in the App Key field.
- Tap Activate.
Cancel or delete
- Cancel Subscription (under Subscription) stops automatic renewal. For App Store and Google Play subscriptions it opens the store; for subscriptions from this website it opens our cancel page.
- Delete Account (under Subscription) removes your account and lists for good. Cancel your subscription first.
More about renewing, changing and stopping: your subscription.
Still stuck? We’re happy to help.
Send a WhatsApp or call +31 6 42 07 44 11, or email info@ibi-app.com.