Support / Manual

IBI Go · IBI Pro

Mail an address list

Send a file with addresses to your own IBI email address and open it in the app as a list. Handy when the addresses come from the office, a webshop or a spreadsheet.

Send the email

  • To: your IBI address. You find it in the app under Menu › Receive lists, at the top of the screen.
  • Subject: the name of the list in IBI.
  • Attachment: the address file. Its file name doesn’t matter.
  • The message itself can stay empty.

Open the list in IBI

  1. Open Menu and choose Receive lists. Pull down to refresh.
  2. Tap the list (it has the subject of your email) and choose Use.
  3. Choose Replace or Add if your own list already has addresses.

File format

IBI reads .xlsx, .xls, .csv and .txt files. In a .csv or .txt file, separate the columns with a semicolon (;). Use one address per row and no header row: a header would be read as an address. Pick one of these layouts:

  • Separate columns: street; house number; city; postcode; note; phone number. The postcode must be a Dutch postcode (1234 AB). Note and phone number are optional.
  • Street and number together: street + house number; city; note; phone number; delivery from; delivery until. Everything after the city is optional; times as 09:00.
  • Whole address in one column: “Mainstreet 1 Delft”. No note or phone number.

Want a phone number but no note? Leave the note column empty, but keep it. Delivery times are used with IBI Pro.

Tip: IBI Pro can also read coordinates in the one-column layout: latitude and longitude separated by a space.

Still stuck? We’re happy to help.

Send a WhatsApp or call +31 6 42 07 44 11, or email info@ibi-app.com.